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IşıkSolutions

Case Studies

Case Studies

We deliver measurable results with industry-specific solutions. Use filters to explore the projects that match your priorities.

Total cases
3
Sectors
3
Solution tracks
3

All case studies

Visible cases: 3

FinanceRPA

Northbridge Finance: 35% Operational Savings with RPA

ROI: 6 months | NPS uplift: +18

Impact snapshot:35% cost savings, ROI in 6 months

Northbridge Finance automated manual back-office workflows, reducing customer response time by 45%.

Customer & Sector
Northbridge Finance · Finance
Problem / Need
Manual credit assessment and document verification workflows were causing SLA breaches as volume increased.
Our Approach
We used process mining to identify critical steps, built RPA bots, and hardened identity verification flows following OWASP principles.
Results
  • 35% operational cost savings
  • 45% faster customer response time
  • From pilot to production in 12 weeks
"The Işık Solutions team completed our RPA transformation in less than two quarters, taking our customer experience to the next level."
Selin ÖztürkOperations Director, Northbridge Finance
ManufacturingAI Analytics

Asteron Manufacturing: 20% Efficiency Gains with AI Analytics

ROI: 9 months | OEE uplift: +12

Impact snapshot:20% capacity gain, 15% lower maintenance cost

Using IoT sensor data, we built a predictive maintenance model, reducing production line downtime by 20%.

Customer & Sector
Asteron Manufacturing · Manufacturing
Problem / Need
Unexpected failures caused delays in production planning and increased maintenance costs.
Our Approach
We integrated a data lake, built anomaly detection models, and delivered real-time monitoring dashboards. Processes were aligned with ISO 27001.
Results
  • 20% increase in production capacity
  • 15% reduction in maintenance costs
  • Real-time risk scoring
"By making sense of our production line sensor data, we proactively manage disruptions."
Mert YalçınProduction Manager, Asteron Manufacturing
RetailCRM

Meridian Retail Group: 45% Higher Conversions with CRM

ROI: 4 months | Sales pipeline growth: 32%

Impact snapshot:45% higher conversions, +28% CLV

By integrating omnichannel customer data, campaign conversions increased by 45% and CLV rose by 28%.

Customer & Sector
Meridian Retail Group · Retail
Problem / Need
Fragmented customer data and siloed campaign platforms made audience segmentation inefficient.
Our Approach
We delivered an enterprise CRM integration, data cleansing, hyper-personalized campaign flows, and marketing automation.
Results
  • 45% increase in campaign conversion rate
  • 28% increase in customer lifetime value
  • Standardized omnichannel customer experience
"After the integration, not only did campaign performance improve, but cross-team coordination became stronger."
Ebru DemirciCMO, Meridian Retail Group

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